FAQ

What are the requirements to install the Clicface Trombi plugin?

To use Clicface Trombi, you must first install the Piklist plugin. Piklist is a Framework for WordPress that we used to develop Clicface Trombi. Piklist is free and open source.

 

Is it possible to change the order of the employees?

Rather then alphabetically by last name, you can choose any order. You can use the trombi_order setting for Clicface Trombi Standard and Clicface Trombi Pro. For the free version of Clicface Trombi, it is also possible to reorder employees with the Post Types Order plugin. You will find a new sub-menu under the Employees tab:

 

I get an error page when I try to see an individual record of an employee. What can I do?

Specific templates files are used with Clicface Trombi. In some cases, the permalink structure must be updated. To do this, go to Administration Panels > Settings > Permalinks and change the permalink structure to /%postname%/. For more information, you can check the WordPress Codex Post Types page.

 

I get this error twice:
Warning: Illegal offset type in isset or empty in /…/public_html/wp-includes/taxonomy.php on line 231
What can I do?

These messages may be due to a file permission problem.
The easiest workaround is to edit the wp-config.php file and add at the beginning, right after the opening PHP tag, the following two lines:

error_reporting(0);
@ini_set(‘display_errors’, 0);

This should do the trick. If not, please use our Support Ticket System.

 

What languages are available for Clicface Trombi?

    Languages currently available are:

  • English
  • French
  • Vietnamese

You can also translate Clicface Trombi in your own language, then submit your translation, so everybody would can use it.
To do it, we have a project hosted at Transifex where you can add the translation in your language. It’s simple, fast and effective.

 

I would like to use customized fields. How can I do?

To use customized fields with Clicface Trombi, we suggest you to choose the best version for you with our comparison table.

 

I can not run the plugin. Where can I find help?

If you need help, feel free to contact us using the Support Ticket System. You can also post a question on the WordPress forum dedicated to the plugin.